Errors and Solutions

We have compiled information on parts that are particularly prone to errors based on past error handling experiences.

  • WebCam is not working

    Face Tracking issues and fix with Webcams

  • Cannot Connect to iFacialMocap

    Issues and solutions for not receiving iFacialMocap data

  • Hand Tracking Doesn't Work

    Ultraleap device issues and solutions

  • Perfect Sync is not working

    To make your own model perfect sync compatible

  • 1. Setup
    • 1. Required Equipment
    • 2. Preparing a 3D Model
    • 3. Ultraleap Setup
    • 4. Create an Account
    • 5. Installing LuppetX
    • 6. Purchasing a License
      • 1. Purchase Using Credit Card
      • 2. Purchasing via Booth
  • 2. How to Use
    • 1. Character Selection
      • 1. Selecting a VRM
      • 2. Attaching Accessories
    • 2. Tracking Settings
      • 1. Face Tracking Settings
      • 2. Lip Sync Settings
      • 3. Hand Tracking Settings
      • 4. Hand Tracking Detailed Settings
      • 5. iFacialMocap Connect
      • 6. External Device Connect (β)
        • 1. Meta Quest Pro Linking
    • 3. Character Settings
      • 1. Expression Key Management
      • 2. Toggle Accessories Display
      • 3. Shoulder Angle Adjustment
      • 4. Character Behavior
    • 4. Environment Settings
      • 1. Light Source Control
      • 2. Background
      • 3. Camera Operation
    • 5. Other Settings
      • 1. External Motion Transmission
      • 2. Photo Mode
    • 6. System Settings
      • 1. System Settings
      • 2. Application Info
  • 3. Errors and Solutions
    • 1. WebCam is not working
    • 2. Cannot Connect to iFacialMocap
    • 3. Hand Tracking Doesn't Work
    • 4. Perfect Sync is not working
  • 4. Frequently Asked Questions
    • 1. What is new in LuppetX?
    • 2. Can I use my old Luppet account with LuppetX?
    • 3. How many people can use per license?
    • 4. Can LuppetX be used commercially?
    • 5. Which license should I purchase?
    • 6. What is Perfect Sync?
  • 5. ReleaseNote
  • 6. Known Issues
  • Contact Form
    • Feedback and Suggestions
    • Technical Inquiry
Related
  • LuppetX
  • LuppetX Account
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